Privacy Policy

Manual Therapy Academy – Privacy Policy

Manual Therapy Academy is a continuing education organization that offers live workshops to healthcare professionals in Canada and around the world. Although most of our live seminars take place in Canada, we partner with private practices and clinicians in other countries to educate and train their staff in proven and emerging manual therapy techniques where participants from all over are welcome.

I. General Policy

A. ACCEPTANCE OF TERMS

Manual Therapy Academy is committed to protecting your privacy when you visit the Manual Therapy Academy website located at the URL www.manualtherapyacademy.ca (“Manual Therapy Academy Site”). This Privacy Policy explains to you how we collect and use your information. This document should be read in conjunction with the Manual Therapy Academy Terms and Conditions, and we reserve the right to append or otherwise modify this privacy statement at any time.

B. TERM DEFINITIONS

1. The term “Manual Therapy Academy Site” refers to the Manual Therapy Academy website accessible through the URL www.manualtherapyacademy.ca
2. The term “Manual Therapy Academy” refers to Manual Therapy Academy Inc.
3. The term “User Profile” refers to a profile posted by a User on the Manual Therapy Academy Site.
4. The terms ”you”, “your” and/or ”User” refer to any individuals and/or entities visiting and/or otherwise accessing the Manual Therapy Academy Site for any reason.
5. The term “Content” refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials posted and/or otherwise displayed on, to, or at the Manual Therapy Academy Site.
6. The term “Personal Information” includes, but is not limited to, any information that identifies or describes an individual, including his or her name, professional licensing information, social security number, physical description, age, gender, marital status, health status, financial status, home address, billing address, home telephone number, mobile number education, financial matters, and medical or employment history. Personal Information also includes statements made by, or attributed to, a User.

II. Your Personal Information

A. INFORMATION COLLECTED BY MANUAL THERAPY ACADEMY

Information such as your name and email address is collected at the Manual Therapy Academy site when you:  (i)  register for any Course offered by or via the Manual Therapy Academy Site; (ii) sign up for any e-mail alerts or communications. Personal Information may also be collected any time a User provides such information voluntarily to Manual Therapy Academy via the Manual Therapy Academy Site.
Personal Information is provided at your own risk. By providing your Personal Information, you are communicating your consent to Manual Therapy Academy’ collection, use and disclosure of such Personal Information for the purposes for which you provided the information to Manual Therapy Academy, and as described in this Privacy Policy. Manual Therapy Academy will not collect any Personal Information about you unless you agree to disclose such information personally. You may visit our site anonymously by using a private browser. Your information will be retained and stored in our databases until you delete your information or we receive a written request to be removed. As part of the General Data Protection Regulation (GDPR), all individuals residing in the European Union (EU) have a right to inform us if they think there is a problem with the way we handle data.

B. USING YOUR INFORMATION

Information is collected about you in order to establish and enhance our relationship with you. Manual Therapy Academy’s use of this information includes the following: (i) to personalize your experience, so we are better able to respond to your individual needs; (ii) improve our website through your feedback; (iii) more effectively responding to customer service requests and support needs and improve customer service; (iv) process transactions; (v) send you information and updates pertaining to your order; (vi) contacting you; (vii) conducting research and compiling aggregate data for internal business purposes; (viii) any other purpose disclosed to you at the time we collect your information.

C. UPDATING YOUR INFORMATION

On Manual Therapy Academy you are able to correct, update, review, or delete information you have submitted by going back to the specific tool and making the desired changes. You can also contact us. Remember that if you refuse to consent to, opt out of, or withdraw your consent, we may not be able to offer you certain services or benefits.

D. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may also release your information when we believe it is needed to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

E. CHANGES IN MANUAL THERAPY ACADEMY

If Manual Therapy Academy is sold, merged, or otherwise transferred, personal information may be transferred along with it.

F. ADDITIONAL INFORMATION USE

We may use your email for transactional purposes, as well as for promotional purposes. Transactional purposes include confirming reservations and notifying you about changes to your account. Promotional purposes include sending you newsletters about new features, special offers, promotional announcements, consumer surveys, and other items concerning our service. During registration at the Manual Therapy Academy site, you will be signed up to receive promotional email newsletters from Manual Therapy Academy. Email messages may contain code that enables our database to track your usage of the emails to determine whether the email was opened and what links, if any, were clicked. Should you prefer not to receive promotional emails from us, please edit the preferences in your account menu or click Unsubscribe at the bottom of any promotional emails.

III. Automatically Collected Information

Information collected via technology as you use Manual Therapy Academy, certain information may also be passively collected and stored on our or our service providers’ server logs, including your Internet protocol address, browser type, and operating system. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed, or on which of the advertisements displayed on Manual Therapy Academy you clicked. This type of information is collected to make Manual Therapy Academy and solutions more useful to you and to tailor the experience with to meet your special interests and needs.

An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with Manual Therapy Academy. Persistent Cookies can be removed by following your Internet browser help file directions.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

IV. Safety Measures

A. INTERNET SECURITY

We use a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit or access your personal information: (i) A secure server. (ii) All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then entered into our Payment gateway provider’s database accessible only to those authorized with special access rights to such systems who are required to keep the information confidential. (iii) All data stored on the Manual Therapy Academy Site server(s) is stored in a database “behind” a secure firewall. (iv) There is no permissible access to the database outside of the hosted environment. (v) After a transaction, your private information (credit card information) will not be stored on our servers.

B. SECURITY LIMITATIONS DISCLAIMER

Manual Therapy Academy cannot and does not guarantee that Personal Information you post on the Manual Therapy Academy Site will not be accessed by unauthorized persons. Despite Manual Therapy Academy’ efforts to safeguard your personal information, there is always a risk of security breach. Manual Therapy Academy is not responsible for circumvention of any privacy settings or security measures of the Manual Therapy Academy Site. You understand and acknowledge that, even after removal, copies of Personal Information on User Profiles may remain viewable in cached and archived pages or if other Users have copied or stored your Personal Information.

The Manual Therapy Academy site might be linked to other websites. Please be aware that Manual Therapy Academy is not responsible for the privacy policies of those other sites. If users provide information directly to websites other than Manual Therapy Academy, different rules may apply for the use of personal information.

You are solely responsible for your privacy settings, and Manual Therapy Academy is not and will not be responsible for Personal Information shared by you via a User Profile or the settings associated therewith.

C. CHILDREN’S PRIVACY

In compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), Manual Therapy Academy will not collect any information from anyone under 13 years of age. Our website and courses are directed at people who are older than 13 years.

D. THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

E. CALIFORNIA ONLINE PRIVACY PROTECTION ACT

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

F. ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

G. GENERAL DATA PROTECTION REGULATION (GDPR)

We strive to comply with the GDPR. We have reviewed, and are continuing to review, the policy to ensure we meet the standards for your privacy and protection.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, registering or purchasing a course, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on Apr 22, 2019.